I have visited two lovely sites multiple times. Both are well-managed, clean, and tidy, with excellent reception and maintenance teams, especially the first location. The caravans and lodges are delightful (I always opt for the newer ones and specifically request certain lodges, paying a bit extra for that choice). While there have been occasional issues, like a malfunctioning fridge or heating, or figuring out how to operate the electric oven, these instances have been rare. Once, there was a water system issue that caused minor flooding in a brand new caravan (I was the first guest!). I handled it well despite a rough night. However, the staff were always courteous and helpful. On the flooding incident, I was offered a new caravan or a complimentary voucher for a future stay, and I chose the voucher. Having read many negative reviews, I am starting to question their authenticity, as I have never encountered a dirty or smelly accommodation, nor have I had any issues with staff communication (including after-hours support). Any problems have always been quickly addressed. I plan to keep returning to these two locations, as I think they, along with their staff and accommodations, are all fantastic. Thank you to everyone!
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