Do NOT use at any cost - they are an absolute nightmare. The whole experience was so stressful. I called ahead to let them know we were nearly at the airport. We paid extra for meet and greet- what a joke! No-one was waiting to collect our car - we waited 45 mins and made several phone calls - eventually someone turned up and we had to hand over our car to some scruffy youth without being given any paper work whatsoever - totally unprofessional. We were very worried but had no choice but to let him take the car. When we returned from our holiday no surprise - no-one was at the airport with our car even though I had called them when we collected our luggage. After several phone calls and an hours wait someone eventually turned up in a people carrier - not our car! They took us to the car park at the Holiday Inn (so much for meet & greet). It was a total shambles - there were so many cars crammed into a tiny space and a couple of staff running around like headless chickens. How they get away with this joke of a business is beyond me. They cannot cope with all the cars and journeys to and from the airport. We were so relieved to get out of there - and felt very lucky our car was not damaged. Never ever again - wish I had read these reviews before booking. Just pay more for piece of mind. AVOID!
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