I've booked a park and ride,as we didn't want to leave our car keys with anyone. On the day of our parking, after I've called the company, I was told that we need to meet the driver in the short-term car park which costed an extra £7.50 which we had to pay. I was not happy. On our return, following the instructions, I've called them after collecting our luggage. We then had to wait 40 minutes for our car to be brought back to us. The driver gave us the keys and disappeared in a second. We noticed that all of our changes and vapes were stolen from our car. 2 weeks on and still fighting for some sort of responsibility from the company. No one calls me back. Costumer service is horrible. I'll definitely take this matter further.
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