0 stars. They used our car while in their possession. We have a tracker on our vehicle and it showed our vehicle being driven for nearly 2hrs. Also we had a parking fine but we were on holiday on the date of the contravention so this again proves they were using our car for personal use. We have asked for a full refund plus the PCN fine that they incurred but their customer service is so poor that don’t even respond to messages or own up to liability. AVIOD this unprofessional company.
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