I wish I had been wiser and checked reviews before booking. Got caught in the classic trap: if it seems too good to be true, it probably is — and in this case, it definitely was.A. If you book parking here, be aware: it's practically in Siberia, not Heathrow. The so-called "shuttle bus" is not a shuttle at all, but a private car — and the first thing you're told is that you need to pay a drop-off charge. I refused, and at least I can thank myself for that.B. Don’t expect to show up early and hop on a shuttle. If you arrive ahead of schedule, there’s no one there. You’ll just sit in your car wondering how this magical “shuttle” is going to get you to the airport in 10 minutes, as advertised.When I returned, I expected to be collected by the advertised “shuttle” since I had booked that service — but instead, my car was waiting at the airport. I was simply handed my keys and a parking ticket, and had to pay £20 on exit out of the airport. The driver also demanded an additional £15 for a drop-off that I didn’t book.To be fair, I had messed up the terminals and he was waiting for me for a while, so I’m not sure whether the £15 was part of their usual racket or just a personal squeeze.Oh, and they broke my phone holder. Lovely.
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