parkdock.uk

1.6
1.6 Based on 101 reviews

...

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Val Kelly
This is absolute scam website

This is absolute scam website. I had to park in Heathrow and we paid the money and they said to call before arrival. The place they said to come was in front of the hotel crown plaza. It felt fishy, but we went there at the end. They said they're driver would come and pick up our car and move it to a parking lot until we returned to get it. When we were close to the airport, we called, and they said the parking lots are filled and told us to cancel it ourselves. The website clearly stated that if we cancel our reservation 6 hours into the time we reserved for parking, we won't be getting any money back. So I told them I am not going to cancel, instead they should cancel it and reimburse my money back to my account. They said definitely and in 2 days it would go back to my account. But it didn't. I called them 3 days later,and they said "sorry, it was a mistake from our part, I'll deal with it right now" and took my name, car registration details and that was it. I didn't get back any money, nor did I hear back from them again. I again called them after a week, and this time I said if you don't give my money back, i am reporting to the police, they took my bank details and said an email saying that they would return the money within 10 days.Absolutely scam, and don't fall for this guys!!!

1
Date of experience: Jul 16, 2025

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