I strongly advise against using this service! I called ahead to inform them of my arrival, but after several attempts, someone finally answered. However, when we reached the airport, there was no one there to greet us, leading to an additional 40-50 minute wait and unexpected parking fees! Upon returning to the country, I contacted them immediately after landing to ensure the car would be ready. When we arrived at the drop-off point, no one was there again. After another call, I was told they needed to find a driver, which took nearly an hour! We were left in freezing temperatures. The driver eventually arrived, having parked in a restricted area, and rushed me to him. Now, I expect to receive a parking fine due to their negligence. What started as a £107.00 service is likely to end up costing me nearly £200! TERRIBLE SERVICE & they overcharge! I did not receive the meet and greet service I paid for!
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