This organization is incredibly frustrating! I received a notice of an alleged unpaid parking penalty sent to me as the vehicle keeper, citing my registration number but providing no supporting details or photographs. I emailed them to assert that it wasn't my car, possibly indicating a case of cloning. Their only response was that I had to appeal through their online form. I clarified that this was not an appeal, as I was outright dismissing the notice—where was the photographic evidence? I received no reply. I reported the issue to the police, who confirmed that my registration hadn't triggered their systems on the relevant day. On October 8th, I received a Notice of Debt Recovery for £170! I called to assert that I wouldn't pay. After checking, the agent confirmed that the photograph clearly showed it wasn't my car. He promised to delete the case and destroy my personal information, but I've yet to receive confirmation. It's baffling how this situation escalated without proper diligence. I'm tired of dealing with this, but someone needs to address this absurdity for those less confident to do so. It's disheartening to give them a 1-star rating when they deserve none.
Claim your business profile now and gain access to all features and respond to customer reviews.
Parking Patrol is one of the UK’s leading car park enforcement providers. As one of the most experienced car park companies in the UK, we offer comprehensive parking enforcement services. Thanks to our industry-leading services, we’re able to provide complete UK parking enforcement services for all kinds of properties.
