parking.liverpoolairport.com

1.9
1.9 Based on 41 reviews

Liverpool John Lennon Airport is an international airport serving North West England....

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Average Rating

1.9

/
5

41 Reviews

5 Star
17%
4 Star
2%
3 Star
2%
2 Star
5%
1 Star
73%

All Reviews

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Review Time

J Bo
Returned back from a weekend away to damage to the car. Someone has stolen the badge off the rear of

Returned back from a weekend away to damage to the car. Someone has stolen the badge off the rear of the car. The car was only in the car park for 48 hours.

Standard response claiming nothing took place whilst the car was parked eventhough there's proof the badge was there leaving my home the morning of and marks where the badge has been forced off

1
Date of experience: Feb 02, 2026
J Bo
Car badge Robbed

Returned back from a weekend away to damage to the car. Someone has stolen the badge off the rear of the car. The car was only in the car park for 48 hours.Standard response claiming nothing took place whilst the car was parked eventhough there's proof the badge was there leaving my home the morning of and marks where the badge has been forced off

1
Date of experience: Feb 01, 2026
Filming you
Was charged £25 for staying 22+…

Was charged £25 for staying 22+ minutes.Terrible parking charges!

1
Date of experience: Dec 31, 2025
Mark Eckersley
…Airport a Shambles

A disgrace of an Airport where do I start. Poor facilities, ignorant staff especially so called Security. How do they get jobs. A vending machine now for WH Smith what happened to service it doesn't exist at John Lennon Airport.

1
Date of experience: Dec 13, 2025
karen lewis
First time flying from and to Liverpool…

First time flying from and to Liverpool airport and it won’t be the last. So quick and all staff very helpful. I had a limp because my foot hurt and on 3 occasions staff stopped me asking if I needed assistance.

5
Date of experience: Dec 05, 2025
Jackie Durrant
Was charged £25 for a 45 minute stay

Was charged £25 for a 45 minute stay . The flight was delayed slightly . Daylight robbery . Liverpool airport should be ashamed of themselves !

1
Date of experience: Dec 05, 2025
Gary Mcconville
Arrived in time going through security…

Arrived in time going through security the person I dealt with was so rude and had no customer service what’s so ever the scanned me no problem asked me to take my trainer off no problem then asked to put foot on machine no problem then asked to take other trainer off no problem I then informed him I’m recently registered disabled and I need to sit down on. Chair to comply his words were in a angry manner you should of told me before then proceeds to shout at me my wife asked the other staff to tell him to stop shouting at me he would not listen as I was explaining this is the first time I had travelled since diagnose of a serious illness complains to the manager he said you can get a lanyard perhaps I don’t want people to know I’m disabled shocking treatment

1
Date of experience: Nov 14, 2025
Rip off at John Lennon Airport Bar

Checked in like a dream with the brilliant Jet2!My mate went to get a lager and a lager top at a cost of £16.80 which is extortionate,but we expected that at an airport where you can’t go anywhere else.My round I went to the bar and said 2 lagers to the same girl and as she poured the 2nd one I said can you make that one a top for my mate,it came to £20.47 for the same round. I said to the girl how come you’ve charged me so much? She said she had to charge me £3.67 for a dash of lemonade at the top and couldnt change it! Absolutely ridiculous,so it became over £10 a pint!Not to mention £6 for a drop off and £6 for pick up outside!Jet2 were the only positive thing about the Liverpool Airport experience

1
Date of experience: Nov 09, 2025
Peter B....
Miserable staff

As a Liverpudlian, I think Liverpool is such a kind friendly helpful mix of people. Until I got 2 JLA, going through security no 1 was smiling or welcoming. Had to get my case checked by sum horrible plain looking miserable overweight misery. I tried to make polite conversation with her at least 5 times. Was completely blanked each time. This was 1st thing in the morning. So god help what she wud have been like after couple of hours of working, to other passengers. I shouldnt have had to get treated like this, especially at airport, where people just bout to start their holidays. This person clearly in wrong job. Management need to sort this out

1
Date of experience: Oct 30, 2025
Michelle Mck
Travelled with my partner and our 5…

Travelled with my partner and our 5 children from Liverpool airport today, and I was very pleasantly surprised at how friendly the staff are and how easy and smooth everything was. From checking in, to security, there were no queues which was a bonus too. Yes it’s a small airport, but give me this any day over Manchester. Lovely start to our holiday.Thank you to all the staff at Liverpool John Lennon Airport! You’ve been so lovely with my family today!

5
Date of experience: Oct 28, 2025

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