Worst parking company I have ever used. Dropping off the car was not too bad, the driver was helpful and polite. However, this is where the good stuff ends!! Upon our return to the Airport, we ended up having to pay an extra £15 due to arriving earlier than scheduled. I fail to understand how the extra money would be the only way of being able to get the car out of the car park, surely if it can be done for £15 it can be done for £0???? The customer service on the telephone was rude from the company and extremely unhelpful!! In addition to this, my clean car was returned to me in a disgusting an unacceptable state. The car looked like it had been kept in the middle of a mud farm. It was filthy, clearly had been covered in leaves whilst we were away as the re were marks l over the car where these had been removed. We had to wait a further 40 minutes for the car even though we had been made pay £15 extra, which we had to pay at risk of the car not being returned to us and/or needing to wait hours, and we did not fancy hanging around the airport for more hours when we had just completed a 20 hour journey with no sleep overnight. The driver who brought our car back to us did not even ask for any ID from us and literally just handed over the car. I will never, ever use these again and hope that Compare will look into removing this awful company from their comparison site.
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