Damaged my car when returning. The driver ran away quickly giving the keys, I then checked the vehicle and found the damage on the front left bumper. Called him immediately within 2 minutes, and he said he cannot come back.I then emailed the company making a proper complaint, with a picture as evidence. And they replied by saying something else. I then called them, and they said they will speak to the manager and asked me to call back afternoon. I called them back accordingly, and now they say they cannot speak about it on the phone and they need 14 days to reply to email. Was very rude on the phone and hung up.My car is £65k worth and I am now having to think about taking legal action against this company.
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