My partner and I left our truck at a park and fly in Toronto and upon returned, our tunnel cover had been removed, our window was cracked and our side mirror damaged. I took photos and reached out. After a month of waiting for a response and a follow-up email I was sent a picture of another vehicle stating it must have been the wind. I enquired how wind could damage my mirror and windshield but was told "prove it". The manager I spoke to advised only the gate is monitored and they do not monitor the rest of the lot. They advised they never provide refunds and expect vehicles to be damaged or stolen. They advised they had the same truck stolen just a week ago, no big deal! Would not recommend.
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Park'N Fly Airport Parking, also known as Park'N Fly, is a Canadian airport parking operator based in Mississauga, Ontario.
