I used Dorval Valet Park'NFly for 8 days with a pick up on Dec 2, 2023. To my dismay, found a large gash on my front bumper. Repair estimate from a reputable body shop is just under $1500. Contacted Park'NFly and was told "will reply to your complaint asap" as well as "willing to make a gesture of goodwill". It's 8 weeks later and no resolution. Amine Chtaibi and Christian Ngala have rendered to be useless - not sure if it;s them or direction from above. The repair cost is one thing but their negilgent customer service makes it even worse. Their motto appears to be "overpromise and underdeliver". I suggest alternative parking lots be used.
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Park'N Fly Airport Parking, also known as Park'N Fly, is a Canadian airport parking operator based in Mississauga, Ontario.
