Avoid this service! We were a bit anxious and reached out prior to our arrival with no replies. While it might have been our fault for not knowing the airport, we needed confirmation on where to meet the driver picking up our car, but received no response despite multiple calls and messages. Eventually, we were located by the driver. Upon our return, we informed them we were heading to terminal 1 due to confusion, but after two hours of unanswered messages and calls, we received scant replies about staffing issues without prior notice. We were left outside in the cold, unsure of what to do. To top it off, the driver didn’t apologize, and I found my car camera unplugged and charger broken. After notifying them via message, there was no response. This service caused us significant stress and anxiety.
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