I have ordered from Park Seed for years and this has been the worst experience with them that I can even remember. I understand the situation our country is in has caused major issues with shipping and supplies but, but how they are handling things is completely without merit. I placed an order from Park Seed on April 10th of this year. 1 package of Red Veined Sorrel, 1 package of Atlas Carrots and 1 package of Rainbow mix beet seeds. All items per their web page was in stock when I ordered them. On April 26th I go to check on the progress of my order. When I log into my account the order is no where to be found so I send them a message through their system. Their system sent me a auto response saying they received my message and will try to respond as soon as possible. I finally get a response from them on May 4th. I am told "Thank you for contacting us here at Park Seed! We value our customers comments and questions very highly and appreciate hearing from you.I apologize for the delay. I'm showing some of your order was on backorder. Below are those items and their expected ship date. Since they have not shipped, you've not been charged, and I can cancel at your preference.Again, thank you for writing to us. If you have any further questions or comments, please do not hesitate to contact us again by replying to this email thread. Thank you for gardening with Park Seed!Rumex sanguineus Red Veined Sorrel- 5/9/20Beet Rainbow Blend- 5/18/20Carrot Atlas- Now"I should have just cancelled the order. I didn't and once again I am waiting. On Wednesday May 13th I called Park Seed after no further updates or changes to the shipping of my order. I was told they had the carrot seeds in stock but were waiting for the other seeds before shipping the order. I was put on hold so that the customer service rep could speak to her supervisor about this since it had been so long since I ordered my items. She came back to the phone and said the supervisor would bump me up to priority due to my order taking a long time to ship. The next day Thursday May 14th I get a email from Park Seed saying one of my items has shipped. It included tracking info for the Sorrel Seeds. It said tracking information will update in a couple of days. As of today when I click on the tracking link to USPS all I see at USPS is the word "Pre- Shipment", i.e. it has never shipped, they have not received the package from Park Seed, but I have been charged for shipping and the items. Then today May 18th I get another two emails from Park Seeds. One says the Atlas Carrots has shipped, complete with link to USPS tracking that said USPS is currently awaiting the package I also have been charged for those seeds and their shipping. The second email from Park Seed said that my Rainbow mix beet seeds were cancelled. So from April 10th to today May 18th the only thing I have gotten from Park Seed is a giant case of frustration.
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