I used to order from Park regularly, this is my first time returning in several years as I have relied on local suppliers; but could not find the seeds I wanted (I was a tad late this spring). My complaint is not with the germination, obviously but the really slow, and convoluted shipping method they use: ordred on the 15th, rec´d msg they had shipped promptly, (I live approx 4 hours away from Greenwood, coastal SC). When tracking the package, I found this: from Greenwood to Murrow GA, (3 days), then to Buttner NC! (2 days),all of this with UPSMI (UPS Mail ¨Innovations!¨). NOW it is in W. Columbia SC-transferred to USPS. Much closer to Greenwood than the coast! I have recieved pkgs from the UK in less time! When I think of all the fuel expended, and labor cost for this method--all for 4 pks of seeds... surely there is a more efficient way to ship. I am told I ¨should¨ get it by the 23rd. THis is ridiculous beyond measure. I called customer service (not easy to get a human, by the way), and the first person said, and I quote, ¨you mean you didn´t get what your ordered when you wanted it?¨. That is not a response appropriate from a good customer service dept. After 1 more try I reached another rep who listened, seemed to grasp what I was getting at and indicated the small shipping charge would be refunded. It was more a matter of principle than the amount of money,really but this is a terribly inefficient way of shipping small packages a relatively short distance. When a company (not as large as this one) can ship a CD from England for the same amount Park charged for this, and I get the pkg in a week-- a pkg shipped from Greenwood to my location on the coast should not travel 3 states! I hope, after this, that the seeds I purchased germinate. I will be hesitant to order from Park again.(note: shipment FINALLY arrived today after its curcuitous journey from Greenwood via GA and NC back to coastal SC. Next test is to see if there are as many seeds as the packets promie, and how well they germinate... Hope so!)
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