I don' think it's quite fair to be critical of companies right now for taking longer to get shipments out to us than prior to the Coronavirus Pandemic. Supply chains are disrupted, workers are out sick or out because their ill family members or children need care at home. But I'm not here to bust anyone else's review, I'm here to leave my experience. I found the website very easy to navigate and full of good information. Many items were sold out, and there was an explanation that they are experiencing higher orders due to the pandemic and people wanting to garden during stay-at-home orders, and to be more self sufficient which I am excited to hear. My shipment arrived with everything present but one item was slightly damaged. I called and received a person within 13 mins on hold, which during this pandemic, is really good response time. The customer service agent was super pleasant, replaced my damage item and is having it shipped out to me right away. I felt like she went above and beyond. I would give the 5 stars if the product had not arrived damaged but given all the positive aspects of doing business, I'm giving 4 stars and they will have my repeat business!
Claim your business profile now and gain access to all features and respond to customer reviews.
Park Seed is America's Choice for Seeds, Plants, Vegetables, and Garden Supplies
