Four weeks ago I wrote customer service asking several specific questions about a product as the instructions on the brochure were unclear and the pictures did not depict anything to clarify the vague instructions. After nearly two weeks with no reply, I send a second message asking for the same information or a YouTube video to reference and that time was running out (has to be done within 6 weeks). It’s been one month and I finally got a reply that did not answer ANY of my questions at all. Like it’s as if they didn’t even read my email and gave me a one sentence reply giving me information that I already stated I had while ignoring the direct questions I needed help with. I’m extremely dissatisfied with the time it took to hear back and with the quality of the reply. I would not give them my business again.
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Park Seed is America's Choice for Seeds, Plants, Vegetables, and Garden Supplies
