We are absolutely disgusted with this practice at Glenfield.The customer services team haven't a clue how to talk to customers and are downright rude at times!We have been treated like thieves because of a mistake on their part, which they won't admit too, or even apologise!All they seem to care about is money and that's if they can get the amount right that you owe!We feel we've been sold medicine that's not suitable for our cat all at astronomical rates! Perhaps the staff are on commission to upsell to you!We've been with this practice now for 17 years with another branch and feel very disappointed and frankly ripped off by these sharlatans.Having read the other reviews, it seems all they're interested in is your money.We won't be taking our cat back here, they will be getting no more money from us, whatsoever!Avoid at all costs unless you want to be patronised, ripped off or completely ignored!What an absolute shambles!These should be reported!
Claim your business profile now and gain access to all features and respond to customer reviews.