My dog was a patient at Parkvets for a number of years. She was never sick or needed any medical attention (apart from the spay and being bitten by another dog when she was about 10). She started developing what seemed like digestion problems in 2020. We took her straight to her vet at the time (Parkvets) and were told there there was nothing really to worry about and were given probiotics. She didn't get any better and we came back in a couple of weeks just to be given more probiotics. We were coming to see the vets every two or three months for the next two years as she kept having the same problems. We were always given (sold really) probiotics and told to feed her chicken and rice. And at one point we were even told her problems might be psychological. Our dog ended up with kidney failure due to bacterial infection which she had for years and was admitted to the Valley Vets hospital (the only emergency vet open on the day) on Christmas Day 2022 where she stayed for 4 days. After that she was taken for a check-up (with all the info from the Valley Vets) with a Parkvet vet. The vet just said to herself after she red all her visit history - OMG, what have we done. Anyway - there was no apology to us and we were told basically there was nothing to be done and that our dog has late stage kidney disease and was going to die in matter of days or weeks, months at most. There was no advice given on how to care for a dog with such condition.Why am I writing this now? Because our dog is still alive. She is nearly 16 now (an excellent age for a dog) and will die sooner or later of old age. After being told just to wait for her to die, we waited. But she wouldn't die - so after 6 months we decided to pay a visit to the Valley Vet hospital. She was put on Fortekor tablets and Pronefra and we were advised on how to feed her. She's been going there for a control check-up with urine control every three months ever since. Even now she is still a lively dog that enjoys her walks and chasing the ball.All of this could've been avoided hadn't Parkvets been too eager to sell probiotics and had they checked her urine straight away, found bacterial infection and proscribed her a simple course of antibiotics. During the two years we kept taking our dog to the Parkvets with the same ailment no-one even mentioned the bacterial infection. As she was seen by a number of vets, my theory is that either no vet bothered to check her notes from before (even I feel now stupid to just agreeing to buy probiotics yet again when I should've seen that they don't help, so a professional vet should've noticed that there was something seriously wrong) or that she wasn't seen by a vet at all.I can only hope that Parkvets have come up with some sort of protocol on how to deal with a dog that keeps coming with the same (what might seem simple) ailment time after time.
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