This service appears to have partnered with another provider, and it truly deserves a different name. I made a reservation for 4:15 and attempted to contact them at 3:30, but received no response. It wasn't until 4:05 that someone answered, informing me there would be a 30-40 minute wait for the driver. Thankfully, I arrived with some extra time, as the driver showed up 50 minutes later. I was instructed to wait in a different spot than where the driver arrived. For my return, I sent a message the day before to confirm my reservation for a flight landing at 10:10. When I called to let them know I was at the airport, the driver seemed confused and took a while to locate my details, only to inform me of a 40-minute delay. Half an hour later, the driver called, asking if I was at a completely different location. He didn’t know where I was or what vehicle I owned. Now, I’m just sitting at the airport, hoping my family and I get home soon.
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