Got a parking ticket even though I paid for the full price of parking. The only mistake was that I had mistakenly put the parking in EasyPark on my personal vehicle instead of on my rental car that I had just picked up. My personal vehicle was apparently the default car license plate on my EasyPark app without me realizing it.I sent ParkZone proof of my ownership of my personal vehicle, while also providing proof for renting the car that got ticketed during my travels in Denmark. All documentations were consistent and I was happy to provide any additional proof. I also screenshotted the fully paid parking in the EasyPark app.I think they were extremely unforgiving with their ruling, and they explained that there was nothing else I could do in my situation. I have so much proof that I can provide to show how this was a truly an honest mistake that anybody can make, but they simply closed the case. Do they automatically expect all of their customers to be really good with technology?I think this was a disgracefully sour experience that could have been handled in a much better way. I'm disappointed in ParkZone.In case there are other agents interested in my situation, check out the Lobenr: 1926553 and the associated exchanges via sagsbehandling(at)parkzone.dk
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Gardian er den nye identitet for ParkZone – et selskab med dybe rødder i parkeringsbranchen og en vision om at tilbyde helhedsorienterede løsninger. Med to stærke forretningsben leverer Gardian både avancerede parkerings- og sikkerhedsløsninger, der er skræddersyet til ejendomsbranchens mest visionære beslutningstagere.
Gardian bygger på mere end 20 års erfaring og administrerer dagligt over 1.900 parkeringsområder og sikkerhedsopgaver for både offentlige og private virksomheder. Med vores digitale fokus og integrerede tilgang sætter vi nye standarder for, hvordan parkering og sikkerhed kan kombineres for at skabe værdi for kunder og partnere. Gardian har hovedkontor i Rødovre samt kontorer i Kolding, Aalborg og Trondheim, Norge.See more