I paid a £1135 deposit to Parley Car Centre Ltd for a VW Passat advertised on AutoTrader, with collection agreed for the following day. After payment, I was informed by the dealer that there were issues with the vehicle, initially relating to a tyre pressure sensor and later that the wheel was cracked and required replacement.Due to these issues, I cancelled the purchase and requested a full refund. The dealer confirmed that the refund would be arranged and later stated they were temporarily short on cash but would send the money shortly. Unfortunately, despite these assurances, I have still not received my refund and communication has stopped.I have retained all invoices and written communication regarding this matter and have had to issue a formal demand while considering further action to recover my funds. Based on my experience, I would advise buyers to proceed carefully and ensure appropriate payment protections before transferring money.
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Parley Car Centre has been established to offer a wide range of reasonably priced vehicles to the local and surrounding area. We are a family owned business that has been operating in Poole Dorset for over 30 years. And are pleased to have opened our second branch in Parley Wood. In that time we have established a vast network of suppliers giving us the ability to offer a vast selection of hand selected used vehicles at hugely competitive prices in a professional & experienced working environment. Primarily being a car wholesale trade to trade company, we are in a strong position to source quality pre owned vehicles from main dealers with the correct service history and documentation."See more
