I was nearing the end of my one-year membership when I received a cancer diagnosis that changed everything for me. After several surgeries, I realized my membership was about to expire, so I reached out to inquire about my options. I misunderstood a somewhat unclear email response and thought they were suggesting I schedule my remaining appointments before the year ended. I followed this advice and completed all ten visits that I had already paid for. Later, I found out that I had been charged for a second year of membership, which I neither wanted nor needed. Although they offered a minor discount, I still ended up paying hundreds of dollars for a year of care that I did not utilize. I only attended the appointments that were part of my original membership. When I brought this issue to their attention, I was informed that they had to charge me because “they are a business.” If a healthcare provider cannot demonstrate flexibility or compassion for someone facing cancer, then I cannot recommend them.
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Parsley Health provides personalized functional medicine in New York scientifically proven to optimize your whole body health. Our functional medicine doctors and root cause specialists use advanced lab testing, gut health testing, hormone testing, and food sensitivity testing to identify imbalances and restore wellness.
With a focus on integrative medicine, our functional medicine providers combine science-backed care with nutrition, movement, and sleep optimization. From metabolic lab testing to chronic condition support, Parsley Health delivers comprehensive root cause medicine that helps patients achieve lasting, whole-body health. Call now to schedule a consultation with a functional medicine doctor in New York, Manhattan, & Queens.See more