I reported a problem with the GoChess Wizard lite board not charging on 9 Jan 2026 after getting it at Christmas. After a month of back and forth emails troubleshooting, they sent a replacement battery which did not resolve the problem. They have determined the board is defective and if I would confirm my address, send a replacement. That was 10 Feb two weeks ago and the last communication I have from them. Great game and concept when it works, very poor customer support if something doesn't work.
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Particula is a technology-driven company specializing in the development of smart, connected gaming experiences. With a focus on innovation, we create high-quality, interactive products that merge traditional gameplay with advanced technology to enhance engagement and learning.
Our flagship products, including GoChess, GoCube, GoDice, and GoBalance, integrate cutting-edge sensors, AI-powered features, and mobile connectivity to bring a modern touch to classic games. Whether it's chess, dice games, or puzzle-solving, our solutions make gaming more interactive, educational, and fun for users of all ages and skill levels.
At Particula, we are committed to pushing the boundaries of smart gaming, delivering exceptional user experiences, and fostering a global community of players who enjoy the perfect blend of technology and play.
For more information, visit www.particula-tech.com.See more
