I have always used Bol but am now being pursued by debt collectors for an order of 16 euros and where I received no notifications that payment was overdue. The total bill is 60 euros which is not commensurate to the initial value of the product and I’m being unfairly penalised for some kind of tech issue at Bol’s end (I thought the order was not successful as I never received a confirmation email, and I always pay via Ideal in full at the time of purchase and I was never notified of any payments being overdue so therefore had no idea anything had gone wrong)Will not be using Bol again and will be advising friends to do the same.
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