We were very happy with our nursery until the recent takeover. While the staff are excellent and genuinely care for the children, the management has become increasingly disappointing. There’s a shift toward a more impersonal, profit-driven approach, making parents feel more like customers. Communication is often generic and lacks empathy, and price increases occur without any visible improvement in services. It’s truly disheartening as the daily staff work hard, but poor management decisions are damaging trust.
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At Partou, children explore their surroundings and learn about the world they live in, by choosing for themselves which activity they want to join in with next. Our team members are there to care for them and keep them safe. But not to tell them what to do next…
