WARNING - POSSIBLE SCAM I ordered a washing machine part for my grandmother but received the wrong item. When I tried to return it, I found that only the item price would be refunded, with no reimbursement for taxes, fees, or shipping. I returned the item with tracking and waited for the promised 5-7 business days for a refund. When it didn't arrive, I checked their support page, which was just a form available during limited hours. There was no phone number or address, making it feel very untrustworthy. I submitted two forms without any reply. Eventually, I received a response saying they are not affiliated with any consumer protection organizations and that my email has been blocked. How is this acceptable? Exploiting the elderly and responding rudely is unacceptable!
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