I ordered parts for a refigerator and paid for expedited shipping. Of the parts I ordered, one was damaged. I sent pictures of the shipping box and the part to PartSelect on the day I received the parts. After sending the photos, several phone calls, and emails, am told continually that I will receive a refund 3 - 5 work days after their analysis is completed. As of today, 12 days after sibmitting a claim, I have not received a refund, notice that the analysis is complete, or any other feedback.
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We have a passion for DIY and home repairs. We don't just sell parts – we provide the tools to help you at every stage of your repair from diagnosing the problem to installing the part. Our mission is to become the ultimate home repair resource for do-it-yourselfers. Our site is safe, secure and accredited by the Better Business Bureau. PartSelect.com ships from over 30 locations throughout the US - ensuring fast, reliable service across the country. You can call us at 1-888-260-4310 or email us at CustomerService@PartSelect.com.See more
