partselect.com

4.4
4.4 Based on 740 reviews

We have a passion for DIY and home repairs. We don't just sell parts – we provide the tools to help you at every stage of your repair from diagnosing the problem to installing the part. Our mission is to become the ultimate home repair resource for do-it-...

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Vivian
They sent me a completely different part than what I ordered

I ordered a part The warehouse shipped the wrong partI called them and they emailed me a return slip so that I could return the wrong part and they told me that the only way they could ship me. The correct part was if I paid for it a second time and once they received the incorrect part back from me they would then Refund my money one to six weeks after receiving the wrong part that I sent back to them This is not a good way for them to do business I sent the Incorrect part back And bought the part that I needed from a different companyI ordered a seal for my refrigerator. They sent me a vegetable crisper Drawer. The seal cost over $200 including shippingAnd now they want me to pay a $12 restocking fee for their mistake and they keep my money for six weeks 🤦🏽‍♀️

1
Date of experience: Feb 21, 2025

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Business Details

  • We have a passion for DIY and home repairs. We don't just sell parts – we provide the tools to help you at every stage of your repair from diagnosing the problem to installing the part. Our mission is to become the ultimate home repair resource for do-it-yourselfers. Our site is safe, secure and accredited by the Better Business Bureau. PartSelect.com ships from over 30 locations throughout the US - ensuring fast, reliable service across the country. You can call us at 1-888-260-4310 or email us at CustomerService@PartSelect.com.See more

  • email CustomerService@PartSelect.com
  • call 18887384871
  • language https://www.partselect.com

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