I’m extremely disappointed with my experience with Pascal. I placed an order 7 days ago and it still hasn’t even been processed. There has been no clear communication or update from their team, which is very frustrating as a customer.
The expected delivery is already pushed to early March, and yet my order hasn’t moved forward at all. This level of delay and lack of transparency shows very poor customer service. When you trust a company with your money, you at least expect timely processing and basic updates.
This has been one of the worst customer service experiences I’ve had. I would not recommend ordering from them unless they improve their responsiveness and order handling.
I wish not to give that single star as well
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PASCAL, a lab grown diamond jewelry brand, is inspired by a renowned 17th-century French philosopher who recognized the power of pressure. We believe that, like diamonds, strength and beauty can be found in overcoming intense obstacles, and we aim to convey this message to Gen-Z through our fashion pieces.
