My experience at the airport was terrible; I felt stranded and it was quite frightening. The taxi service arrived an hour late, and the drivers were rude and unreliable. They need to be replaced as the service is dangerous and not dependable. Significant changes are necessary.
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Peterborough’s trusted, specialist wheelchair-accessible transport service supporting disabled, elderly and vulnerable passengers with dignity, patience and true human care.
At Passenger Assist, we understand that many people feel anxious travelling — especially to hospital appointments, family visits or emergencies. That’s why we go beyond traditional taxis.
We stay with you, guide you, support you, and make sure you never feel alone.
Our trained, DBS-checked drivers provide:
• Door-to-door wheelchair assistance
• Tail-lift WAV vehicles (safe, clean, reliable)
• Help into clinics, wards and reception areas
• Wait & return support for hospital appointments
• Friendly companionship for those who struggle alone
Every journey matters to us.
Every passenger is treated like family.
We proudly serve Peterborough, Whittlesey, Yaxley, Stamford, Deepings, Bourne, Spalding, and all surrounding villages — offering reliable, specialist disabled transport 7 days a week.
If you, or someone you care for, needs safe, patient, respectful support…
Passenger Assist is here — with compassion, dignity, and a helping hand every step of the way.
📞 01733 208208
📱 WhatsApp: 07759 528711
🌐 www.passengerassistcambs.co.uk
Passenger Assist – Because every journey deserves care.See more