After checking my order on the app, I noticed that the fast track 3 practical tests (pass protect) was not added onto the system after being verbally agreed on the phone. The only reason I made the booking via phone was specially to add this free package, as the student beans code for the package was not working. I called today to query this, and when they confirmed it wasn't on my order I asked to cancel. I was informed that because I had downloaded the app it could not be refunded. I was also told on the phone that I had a 14 day cooling off period!! So in the space of a 40 minute sales phone call, I was lied to twice and I was misled into booking. Had I not have downloaded the app, I wouldnt have seen I didnt get the package I ordered. I was also told it was all in the terms and conditions email (and email which I also failed to receive). I have been told I will get an update from my query by the end of the week. 4 days to listen to a 40 minute phone call!! Please do not book through this company, it seems they will say anything to get your money and not upheld what they discussed. The definition of this behaviour is fraudulent scammers.
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PassMeFast is one of the UK’s leading specialists in intensive driving courses. We offer driving lessons and fast-tracked tests to get your licence ahead of usual waiting times. Plus, we handle the admin for you — all you need to do is get behind the wheel and drive! We’ve already helped over 80,000 learners to get on the roads. So, whether you’re a complete beginner or have some driving experience, we’re your faster route to driving!
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