I initially paid £340 for a block of 10 driving lessons which were booked shortly after signing up.Ten days after booking, all of my lessons were cancelled without explanation and I'm left unable to book any alternative ones, as the option is greyed out on my dashboard. I don't even have the option to contact my instructor anymore.I now have 10 hours of credits that I cannot use, essentially throwing £340 away. Deeply frustrating and stressful experience. I'm now trying to get a refund, but reading the other reviews, I'm not liking my chances. EDIT 13/02: I have been offered a full refund within 5 working days, which I appreciate. However, this was only offered as my payment is within a 14 day cooling off period, which would not have been the case if I hadn't received a quick response - which only happened because I left a negative review. When submitting my initial query, I was told a response would take up to 10 days, which would have taken me out of this period.
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We are one of the largest driving schools in the U.K. With over 300 driving instructors offering both male, female, manual and automatic driving lessons, trailer training, Instructor training and more...
We specialise in intensive driving courses particularly our pass in one week courses.
We offer driving instructor training and under 17 year old training.
We have an online booking system making lessons easy to book and your PNG online account keeps a record of all the training you've done and you can unlock training videos as you progress :-)
Plus we only release your lesson payment to the driving instructor when they complete the lesson with you meaning your funds are safe and secure :-)
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