I went to the Peterborough office for passport appointment. The new office is easier to find and park close to (you don't need a parking app), and there's a nice cafe to wait in nearby. External entry to the building is rather unfriendly and there is little protection from the elements if you have to wait for any time outside (note that the information wrt interview is clear that you must only arrive 10 mins before the appointment) but once inside the mood is very pleasant and the staff were very professional and extremely helpful. All very good (would be 5 stars if there was a friendly sign outside the front door).
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