I felt well supported while on tour. One of my travelers broke her ankle and we had to go to the hospital. I could not ride in the ambulance, so I had to get a taxi and meet her there. I was separated from my group and realized I didn't have any Euros for the taxi. Our TD gave me 100 euros to cover the trip and all he asked was get a receipt. While in the taxi riding over Dale from the office called to coach me on what to do. That support made all the difference. She immediately was looking up flights and a hotel stay for me and the injured traveler. Our bus was leaving for Greece that evening. So, I was going to have to get us to the next country on my own. With the support of Passports OfCourse. She made one heck of a scary situation manageable. We ended up catching up with our bus and continued on. The trip was fantastic and now that it's all said in done, I'm grateful for the experience of going to the hospital, not speaking the language and able to just get by. My traveler did a wonderful job keeping her fears at bay and dealing with the pain. She is a RN and I have a medical background, we ended up not being seen at the hospital, and we decided to leave after no end in sight. She was a rock star for staying as positive as can be. hopefully this is a one and only time I have to deal with a foreign hospital. That was not our only bump in the road. Our overnight Ferry from Italy to Greece was cancelled due to a boating accident. Passports behind the scenes had to reroute us, find us a hotel, find a restaurant to feed 52 people all within a few hours and purchase us new reservations for the ferry. Great Job for all that had a hand in our wonderful trip. I will be booking with passports again on customer service alone
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Passports Educational Group Travel partners with educators across the United States to provide high-quality educational travel experiences for students. Our tours visit destinations all around the world, with popular choices including France, Italy, England, Spain, Germany, Japan, and Costa Rica. We offer competitive prices, centrally located hotels, high-quality food, and top-notch travel logistics. Whether you create your dream trip or choose from our extensive catalog of tours, we are committed to bringing learning to life through every itinerary. As the most trusted provider of educational travel, we strive to change the world, one student at a time.See more