I owe an amount to pay back and have set up a payment plan. I have paid 1st installment fine. Sent the 2nd installment and the payment has sat with them for days only to be sent back to my bank. I have had numerous texts and email threatening me that time is running out etc. I have tried to get in contact time and time again and can never manage to speak to anyone. I have no option to just wait and hope someone decides to try an get in touch with me. Without wanting to know if I'm a robot and ask me how many chimneys I can see on a stupid picture. So frustrating.........
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