I felt a bit hassled about choosing a different shipping method. I know what product I ordered and I know melting is not an issue with it as it will not affect its useability. Maybe make sure your customer service is aware? It was a bit rude when, I indicated to keep the original shipping, to send a rather rude email to me announcing not to expect any refund if the product came melted when I had just indicated that was ok.
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The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.
As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.See more
