My chocolate arrived with bloom. Customer service said it was my fault for not choosing the $100 next day shipping option. The option box clearly advises to choose this option if degrees are over 70F. I ordered during the ice storm at about 0-13F. When I told them this they then said I needed to contact them within 24 hours. Lastly, i purchased a 5.5lb bag on 1-29-26, it expires on 3-9-26. So for all this, I'm getting an almost expired product with customer service that is refusing to offer ANY concessions, not even a discount code.
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The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.
As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.See more
