Returned two items from an order. Tracking showed the return was delivered on 30th July but received no word on when I would get my refund. I ended up chasing them and sent proof of return and tracking details, I heard nothing from them but then received an email that only one of the items was being refunded. Chased again on the 2nd item only to be sent a form for missing items on delivery. I will be disputing the transaction for the missing refund if this is not sorted soon. This has been by far the worst customer experience I have received in a long time, especially for products at such a high price point.
Claim your business profile now and gain access to all features and respond to customer reviews.
Patagonia clothing company is a designer of outdoor clothing and gear. We make organic cotton clothing, sportswear, travel clothing, technical Regulator and Synchilla fleece and Capilene underwear. We also have children’s clothing, kids; apparel and baby clothes.
