patencials.com

3.9
3.9 Based on 21 reviews

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Average Rating

3.9

/
5

21 Reviews

5 Star
62%
4 Star
10%
3 Star
0%
2 Star
10%
1 Star
19%

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Musa Özdemir
Amazing customer service. Fast replies, clear communication, and a real willingness to help. Everyth

Amazing customer service. Fast replies, clear communication, and a real willingness to help. Everything was handled perfectly — irréprochable from beginning to end. This level of care really stands out.

5
Date of experience: Jan 31, 2026
Musa Özdemir
Amazing customer service

Amazing customer service. Fast replies, clear communication, and a real willingness to help. Everything was handled perfectly — irréprochable from beginning to end. This level of care really stands out.

5
Date of experience: Jan 30, 2026
Tara
Shit quality and a loooong delivery time

Their clothing looks super cool!! I have ordered on the 28th of november and received it on the 16th of January. There was something wrong with a shirt so they emailed me and gave me the choice to upgrade my item for free. After a few weeks that same item also had a problem so I have asked for my money back(I haven’t received it). The delivery took ages and it seems like they don’t even have an idea on an estimated delivery time. They said multiple times “it wil be shipped this week” but every time it wasn’t shipped that week. The quality is SHIT my friend wore the shirt 1 time and the design is already letting loose. I have tried to mail them about it but I haven’t gotten a reponse.

1
Date of experience: Jan 30, 2026
Leith Levin
Good looking hoodie, good service, poor delivery.

Hoodie looks great! Quality is decent on first inspection. Had to return as it was a bit small, too short and the arm cuffs were very tight (I have skinny wrists myself). FYI, I’m 180cm and ordered a small - this is a size which almost always fits me in a hoodie like this.Delivery is long and expensive.I’ve had a good experience with the customer service when requesting a return - no AI nonsense. Also, they respond quickly on social media.

4
Date of experience: Jan 29, 2026
Sergio Cantero
The products are honestly amazing

The products are honestly amazing, excellent quality, great fit, and premium feel. You can really tell a lot of care goes into the design and materials.There is still some room for improvement when it comes to shipping times and order processing, but in my experience, their customer service has always tried to help and find a solution, especially through Instagram, where they are responsive and transparent.I’ve had a couple of different issues in the past, both related to payments and shipping, and although it sometimes took a bit of time due to what seems like a high volume of requests, everything was eventually resolved fairly and professionally.It’s understandable that response times can be a bit slower given the demand, but what really matters to me is that they take responsibility and always work towards a solution.Overall, great products and a brand with a lot of potential. I’ll definitely keep supporting them.

5
Date of experience: Jan 29, 2026
Luke Collins
Couldn’t fault the brand at all

Couldn’t fault the brand at all! Great service, always there to support if there are any issues with delivery Product quality is high, feels good when running and looks great too Good versatility with their products and designs so always feel like I can keep coming back for more

5
Date of experience: Jan 29, 2026
Alan Castillo
Great quality.

Such a great company. Although the shipping took a while to get to the U.S. But all the products are in great materials and high quality. I would 100% recommend others to purchase with confidence!!

5
Date of experience: Jan 29, 2026
James
Poor quality for the price point

Poor quality for the price point. Long shipping times. Very disappointing.

2
Date of experience: Jan 29, 2026
Max Foulds
Real good quality kit

Real good quality kit. Ordered on 2 separate occasions now and had no issues with shipping or delivery. The only improvement I would add is more pockets to the shorts

4
Date of experience: Jan 29, 2026
Sven
The company isn't shipping any goods…

The company isn't shipping any goods and isn't responding to my order inquiry. It's simply a scam! I strongly advise everyone not to buy from them; you won't receive anything!

1
Date of experience: Jan 15, 2026

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