This was the worst experience I have ever had with a retailer in my life. Initially, my order arrived two weeks later than originally estimated. The order then transposed the measurements between the seat and back cushions. When I complained, they required me to submit videos of what I had received. The second order I received next had the correct measurements, except I received 4 seat cushions, instead of 2 seat cushions and two back cushions. I complained again. This time they again sent me two seat cushions instead of two back cushions. To this day, I have never received back cushions with the correct measurements and customer service has not responded to my complaints.
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Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.See more
