I really wish I had checked the reviews before ordering. I thought this company was reputable based on past experiences. I ordered an afternoon tea delivery for my grandma's birthday, ensuring it would arrive the day before the event. The delivery time came and went with no updates, and eventually, I was informed that my order would arrive the next day. Unfortunately, I found a note stating that my perishable goods had been destroyed. The company quickly emailed to confirm the issue, but offered a voucher or a replacement for a later date, neither of which I found acceptable. I requested a refund, which they processed immediately. It's disappointing that such issues keep occurring.
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