patternbeauty.com

1.7
1.7 Based on 6 reviews

...

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Katy Adams
Unacceptable website issues

The website is riddled with glitches and confusing information. When I attempted to check out, I received a message indicating an item in my cart was out of stock, yet the cart's contents remained unchanged. Which item is actually unavailable? Additionally, there was a note saying the product couldn't be shipped to my location, even though my country is listed as a shipping destination. This is frustrating. I've seen numerous influencer reviews, and as an everyday customer, it's disheartening to experience such poor service while influencers receive special treatment. I wanted to support this business, but now I hesitate to trust them with my payment information or expect my items to arrive. The negative reviews on other sites have made me reconsider. The checkout process is crucial for online businesses, and this website is not up to par. The visuals are appealing, but the operational issues make it a hassle, especially after reading the negative feedback. An F rating? How does that happen? It's embarrassing. I don't want to pay for an empty box. I've already started looking for alternatives elsewhere. This is disappointing.

1
Date of experience: Apr 28, 2023

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