I’ve sent three emails to the company about a refund for a faulty charging outlet, and they have not responded at all. It’s extremely disappointing to witness such a lack of accountability and responsiveness. This network is very unreliable, and there’s no real benefit to using their service with the Motability charge card, as the rates don’t change — you end up paying the same as everyone else, but when support is needed, they are unresponsive. If you value customer service and reliability, I strongly recommend seeking alternatives.
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We make electric vehicle charging simple for businesses.
Paua offers the UK's largest aggregated public electric vehicle network; one card, one app and one bill. Find, charge and pay with one seamess EV charge card. Business managers have all the data they need to stay in control of their electric fleet.
Paua Reimburse enables EV drivers to be fairly compensated for home charging. Drivers use the Paua mobile app to claim compensation for their business mileage. Business owners can compensate drivers better than AER for this driving.
Paua is digitising the fuel card for the 21st century for electric vehicle drivers; at home or out on the road. See more
