pauatech.com

4.6
4.6 Based on 21 reviews

We make electric vehicle charging simple for businesses. Paua offers the UK's largest aggregated public electric vehicle network; one card, one app and one bill. Find, charge and pay with one seamess EV charge card. Business managers have all the data t...

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Average Rating

4.6

/
5

21 Reviews

5 Star
86%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Yvette Lewis
Disappointment with Refund Inquiry

Despite sending three emails about a refund for a faulty charging outlet, I have yet to receive a response from the company, which is quite disappointing and suggests a lack of accountability. This network has proven unreliable, and using their service with a Motability charge card does not offer any benefits, as the rates remain unchanged. Essentially, you pay the same as others, but when you require help, their support is lacking. For those who value customer service and dependability, I strongly recommend exploring other options.

5
Date of experience: Jan 01, 2026
Myrtle Parker
Frustration with Lack of Refund Response

After reaching out three times about a refund for a defective charging outlet, I've yet to hear back from the company, which is quite disheartening and reflects poorly on their accountability. This network seems unreliable, and using their service with a Motability charge card offers no real advantages, as the rates remain constant. Essentially, you pay the same as everyone else, yet when assistance is needed, their support is nonexistent. For those who prioritize customer service and reliability, I highly recommend considering other options.

5
Date of experience: Jan 01, 2026
Marian Brooks
Disappointing Lack of Customer Service

I’ve sent three emails to the company about a refund for a faulty charging outlet, and they have not responded at all. It’s extremely disappointing to witness such a lack of accountability and responsiveness. This network is very unreliable, and there’s no real benefit to using their service with the Motability charge card, as the rates don’t change — you end up paying the same as everyone else, but when support is needed, they are unresponsive. If you value customer service and reliability, I strongly recommend seeking alternatives.

1
Date of experience: Oct 22, 2025
Arnie C.
Exceptional Service All Around

The team is exceptional, and I couldn’t recommend them more. Customer service is consistently excellent and incredibly helpful (we could certainly learn a thing or two from them!). They effectively resolved an issue we faced with EV charge cards.

5
Date of experience: Oct 01, 2025
Mable
Effortless Charging Experience

Effortless, dependable, and truly simplifies the charging process. This service eliminates the hassle of managing multiple networks – one card, one bill, no stress. Just what fleets require.

5
Date of experience: Sep 11, 2025
deadscope56
Convenient App and Service

The app and service make it much easier to locate a free charger.

5
Date of experience: Feb 23, 2025
Dylan Rogers
Satisfied Fleet Manager

Managing a fleet of company vehicles has become much simpler with this card. Excellent coverage, outstanding customer service, and I'm very pleased we signed up for these cards.

5
Date of experience: Oct 28, 2024
Posy Cook
Compatible with Various Charging Operators

I used my card at several charging locations across the UK; it was straightforward, effective, and compatible with all the network providers I encountered.

5
Date of experience: Jul 17, 2024
Mocke
Wonderful Experience with the Card

I had the opportunity to participate in the AtoZ EV rally, and using the RFID card made everything incredibly simple! It worked at a wide range of EV charging points, from motorway services to secluded chargers at a countryside shop. I really appreciated the unique design of the RFID card; it stands out among other cards I carry.

5
Date of experience: Jul 04, 2024
Jeanie
So easy to use

The RFID card is so simple to use, no issues at all in using over a week of the A to Z ev rally. So many charge points available to use with the card made it a breeze through the week.

5
Date of experience: Jul 01, 2024

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Business Details

  • We make electric vehicle charging simple for businesses.

    Paua offers the UK's largest aggregated public electric vehicle network; one card, one app and one bill. Find, charge and pay with one seamess EV charge card. Business managers have all the data they need to stay in control of their electric fleet.

    Paua Reimburse enables EV drivers to be fairly compensated for home charging. Drivers use the Paua mobile app to claim compensation for their business mileage. Business owners can compensate drivers better than AER for this driving.

    Paua is digitising the fuel card for the 21st century for electric vehicle drivers; at home or out on the road. See more

  • email info@pauatech.com
  • call 02034107373
  • language https://pauatech.com

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