Review Time
Despite sending three emails about a refund for a faulty charging outlet, I have yet to receive a response from the company, which is quite disappointing and suggests a lack of accountability. This network has proven unreliable, and using their service with a Motability charge card does not offer any benefits, as the rates remain unchanged. Essentially, you pay the same as others, but when you require help, their support is lacking. For those who value customer service and dependability, I strongly recommend exploring other options.
After reaching out three times about a refund for a defective charging outlet, I've yet to hear back from the company, which is quite disheartening and reflects poorly on their accountability. This network seems unreliable, and using their service with a Motability charge card offers no real advantages, as the rates remain constant. Essentially, you pay the same as everyone else, yet when assistance is needed, their support is nonexistent. For those who prioritize customer service and reliability, I highly recommend considering other options.
I’ve sent three emails to the company about a refund for a faulty charging outlet, and they have not responded at all. It’s extremely disappointing to witness such a lack of accountability and responsiveness. This network is very unreliable, and there’s no real benefit to using their service with the Motability charge card, as the rates don’t change — you end up paying the same as everyone else, but when support is needed, they are unresponsive. If you value customer service and reliability, I strongly recommend seeking alternatives.
The team is exceptional, and I couldn’t recommend them more. Customer service is consistently excellent and incredibly helpful (we could certainly learn a thing or two from them!). They effectively resolved an issue we faced with EV charge cards.
I had the opportunity to participate in the AtoZ EV rally, and using the RFID card made everything incredibly simple! It worked at a wide range of EV charging points, from motorway services to secluded chargers at a countryside shop. I really appreciated the unique design of the RFID card; it stands out among other cards I carry.
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Paua Reimburse enables EV drivers to be fairly compensated for home charging. Drivers use the Paua mobile app to claim compensation for their business mileage. Business owners can compensate drivers better than AER for this driving.
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