Despite sending three emails about a refund for a faulty charging outlet, I have yet to receive a response from the company, which is quite disappointing and suggests a lack of accountability. This network has proven unreliable, and using their service with a Motability charge card does not offer any benefits, as the rates remain unchanged. Essentially, you pay the same as others, but when you require help, their support is lacking. For those who value customer service and dependability, I strongly recommend exploring other options.
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