Absolutely awful service. I received an incomplete order for my daughter's birthday, missing the main item, the candles. The response was for me to order more items before they would send the candles. They refused to take responsibility for their mistake. They suggested I collect it myself, which isn’t feasible for me. They completely disregarded their responsibility and showed no interest in fixing the situation, ruining a family event. Extremely poor service—truly less than a 1 star.
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