My ordeal began in December 2024, despite my attempts to be patient, and I received no compensation. What was initially promised as a 2.5 to 3-week job turned into an 8-month nightmare, with all expenses on me. Communication was severely lacking; they had multiple contractors in my home without informing me of any changes. I had to contact one contractor myself, only to find out he had been let go a month earlier. The quality of work was so poor that they had to keep returning. They lost my key for the duration of the project and failed to install a lock box as promised. The owner assured me he would resolve the issues and discuss the final balance, but he avoided all communication. I never signed the final paperwork, yet they are threatening to take legal action. They used my materials and had to remove everything due to their mistakes. They caused damage in my home, and I had to enlist a licensed friend to fix some of their shoddy work. Customer service was atrocious, and I strongly advise anyone to steer clear of them and find a more reputable company before they drain your finances and threaten you with court.
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