Where do I start. NEVER use Great Bridge office! Alex come out and sold us the dream. It soon come to light he overpriced our property, did no viewings himself (most viewers didn’t turn up) marketing was very poor too.We then found out Alex was sacked for gross misconduct. Since then personnel has changed weekly, they employ anyone now with no property knowledge. Don’t try ringing before 11.30am too as they won’t answer! Nicola the so called Manager is rude and never replies to you either which is shocking.I had to chase up viewing feedback - no urgency at all. I spoke with the Area Manager Stephen about my concerns, he didn’t want to know and made it clear the contract was in place and nothing we could do.Move on 16 weeks, minimal viewings, very poor service. I’ve served my notice and now gone to Skitts Great Bridge who are excellent. Loads of viewings and offers so highly recommend.Just to top it off, Paul Dubberley aren’t removing my property from their database so will be reporting them to Trading Standards for this as it’s now breach of contract.People please stay away from this company - what a waste of 16 weeks!!
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Paul Dubberley Estate Agents and Agency for Property Sales and Letting in the Black Country & West Midlands
